FAQ
PRODUCT USAGE
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​Does this work on everyone?
Depending on your skin and how often you exfoliate, the levels of shedding will differ person to person. However, for those with healthier body hair should exfoliate in one swiping motion rather than circular motion.
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How often should I use the exfoliating spray?
Use the EXFOLIATING MIST only 1-2 times a week to avoid overuse. This exfoliating spray is specifically designed for exclusive use on dry skin to delicately remove old layers of skin layers effectively.
Can the Renewal Body Lotion be used daily?
The RENEWAL BODY LOTION can be used daily to maintain hydration and enhance your skin’s softness.
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How do I apply the exfoliating spray for best results?
Apply generously to dry skin, massage in with long strokes, then rinse thoroughly in the shower.
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INGREDIENTS AND SAFETY
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Are your products free from parabens and phthalates?
Yes, our products are formulated without parabens and phthalates.
Are these products safe for sensitive skin?
Our products are designed with gentle ingredients, but we recommend performing a patch test before full use on sensitive skin.
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SKIN CONCERNS
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Can I use these products if I have eczema or psoriasis?
While our products are gentle, it's best to consult with a dermatologist if you have specific skin conditions like eczema or psoriasis. The EXFOLIATING MIST should not be used on open cuts or wounds.
What should I do if I experience irritation or an allergic reaction?
Discontinue use immediately and consult with a healthcare professional. If irritation persists, seek medical attention.
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STORAGE AND SHELF LIFE
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How should I store these products?
Store in a cool, dry place away from direct sunlight to maintain their efficacy and shelf life. This will help to get the most out of your product.
What is the shelf life of your bath and body care products?
Our products typically have a shelf life of 12-24 months. Please check the packaging for specific expiration dates. For the Exfoliating Mist: If the spray nozzle is blocked due to prolonged non-use, temporarily immerse the nozzle in warm water and use your hands to remove the accumulated contents before use.
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GENERAL INFORMATION​​
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Are your products tested on animals?
No, our products are cruelty-free and not tested on animals.
Are your products vegan?
Yes, our products are formulated without any animal-derived ingredients.
Can men use these products as well?
Absolutely, our bath and body care products are suitable and intended for everyone.
Can I use the exfoliating spray on my face?
Our exfoliating spray is designed for body use only. For facial exfoliation, please use products specifically formulated for the face.
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PURCHASING AND CUSTOMER SERVICE
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​Where can I purchase your products?
Our products are available on our official website and select retail partners.
What is your return policy?
We offer a satisfaction guarantee. If you're not happy with your purchase, please contact our customer service for refund instructions.